Careers

Looking for a Fun and Exciting Job in the Events Industry?

If you love working with people, enjoy a dynamic environment, and want to be part of something truly special, then a seasonal role with Icescape could be perfect for you! Each winter, we recruit enthusiastic staff to join our team and help bring our ice rinks to life across the UK.

Whether it’s assisting visitors on the ice, helping with skate hire, or supporting the smooth running of our events, our seasonal roles offer a unique opportunity to gain experience in the fast-paced events industry while being part of a friendly and professional team.

All current vacancies and application details can be found below. We’re always excited to hear from motivated candidates ready to contribute to creating memorable skating experiences.

Want to get a better feel for what it’s like to work with us? Check out our staff video below, where some of our amazing team share their experiences and offer a glimpse into life behind the scenes at one of our winter ice rinks.

Join us this winter and help us to create memorable skating experiences!

Our current

Vacancies

Icescape manage ice rinks all across the country. Please see below our managed ice rink locations for Winter 2026. If you would like to apply for a job role in any of these locations, please complete our application Form. 

Managed Winter Ice Rinks 2026

  • Bluewater Shopping Centre, Kent 
  • Braintree Village, Essex 
  • Clarks Village, Somerset 
  • Puxton Park, North Somerset 
  • Royal Tunbridge Wells, Kent 
  • Westpoint Arena, Exeter 
  • Torbay of Lights, Torquay 

Apply Here: Icescape Winter Team 2026 Application Form

Join our Christmas Ice Rink team at Icescape!

We’re recruiting an Ice Rink Duty Managers and Rink Supervisors to help us deliver a fantastic Christmas ice skating experience at our Winter Ice Rinks.

This is a hands-on leadership role where you’ll help manage the day-to-day running of the rink, support and motivate our seasonal team, maintain high safety standards and make sure every guest receives a warm welcome and excellent service.

You do NOT need to be able to ice skate. Full training and ongoing support are provided, and a dedicated Medic is on site, so first aid certification is not required.

If you’re a positive, reliable and confident leader who enjoys working with people and thrives in a busy environment, we’d love to hear from you.

What you'll be doing:

  • Leading and supporting the rink team during busy daily operations
  • Managing opening, closing and shift handovers
  • Delivering excellent customer service and ensuring guests have a great experience
  • Motivating the team and maintaining high standards throughout each shift
  • Responding professionally to customer enquiries and resolving issues
  • Ensuring health and safety procedures are followed at all times
  • Carrying out regular operational and safety checks
  • Supporting the technical team with ice maintenance when required
  • Monitoring attendance and providing hourly operational reports
  • Ensuring the rink, equipment and surrounding areas remain clean, safe and well maintained
  • Remaining calm and taking the lead when dealing with unexpected situations

What we're looking for:

  • At least 1 year of management or supervisory experience
  • At least 1 year of customer service experience
  • Strong leadership and communication skills
  • A friendly, positive and approachable manner
  • Excellent reliability and punctuality
  • Confidence working in a busy, fast-paced environment
  • Good organisational and problem-solving skills
  • The ability to remain calm under pressure
  • A strong commitment to customer service and workplace safety
  • Reliable transport to and from work including early and late shifts

Experience in hospitality, leisure, attractions, events or recreation would be an advantage but isn't essential.

Working hours

This is a seasonal role running across the busy Christmas period.

Shifts will include weekdays, evenings and weekends, and you'll need good availability throughout the festive period before and after Christmas.

The rink is closed on Christmas Day.

We understand that people may have other commitments, so where possible we will try to be flexible with working hours depending on the availability of the wider team. If there are particular commitments you need to work around, we're happy to discuss them.

Pay & benefits

Supervisor / Duty Manager: £13.50–£14.50 per hour

Plus:

  • Holiday pay of approximately £1.63–£1.76 per hour
  • Performance bonus scheme
  • Full training
  • Ongoing support from the Icescape Operations Management team
  • Free parking
  • PAYE employment

We employ all team members through PAYE, with tax and National Insurance handled through payroll.

You will need to provide evidence of your eligibility to work in the UK as part of the recruitment process.

To apply, please complete our Application Form - Icescape Winter Team Application From 2026

Join our Christmas Ice Rink teams at Icescape!

We are looking for enthusiastic and reliable Team Members to help create a safe, welcoming and memorable experience for our visitors throughout the season.

We are recruiting for the following positions:

Ice Stewards and Marshals

You will help keep customers safe on and around the ice, provide friendly assistance and ensure skating sessions run smoothly.

Being able to skate confidently is preferred, but it is not essential, as suitable training and equipment will be provided. You must be observant, approachable and comfortable helping customers of all ages and abilities.

Box Office Team Members

You will welcome visitors, process ticket sales and bookings, answer questions and help customers begin their experience on a positive note.

You should be friendly, organised and confident using booking/payment systems. Previous customer-service or cash-handling experience is helpful but not essential.

Skate Exchange and Customer Service Team Members

You will help customers select and exchange skates, keep the skate-exchange area organised and provide friendly assistance throughout their visit.

This is a busy, customer-facing role requiring good communication, attention to detail and a willingness to get involved.

What we’re looking for

We are looking for people who:

  • Are friendly, confident and enthusiastic
  • Deliver excellent customer service
  • Work well as part of a busy team
  • Are reliable, punctual and professional
  • Remain calm and helpful during busy periods
  • Take pride in maintaining a clean and safe environment
  • Can work flexible shifts, including evenings, weekends, school holidays and peak seasonal dates
  • Are willing to work in cold conditions

Previous experience is welcome, but it is not essential. Full training will be provided.

Working hours

This is a seasonal role running across the busy Christmas period.

Shifts will include weekdays, evenings and weekends, and you'll need good availability throughout the festive period before and after Christmas.

The rink is closed on Christmas Day.

We understand that people may have other commitments, so where possible we will try to be flexible with working hours depending on the availability of the wider team. If there are particular commitments you need to work around, we're happy to discuss them.

Pay & benefits

Team Members: £9.00 - £12.71 per hour

Plus:

  • Holiday pay of approximately £1.09–£1.54 per hour
  • Performance bonus scheme
  • Full training
  • Ongoing support and training
  • Free parking
  • PAYE employment

We employ all team members through PAYE, with tax and National Insurance handled through payroll.

You will need to provide evidence of your eligibility to work in the UK as part of the recruitment process.

To apply, please complete our Application Form - Icescape Winter Team Application From 2026

Get in touch

About your next job

If you’re interested in joining the team at Icescape and want to learn more about the exciting seasonal roles we offer, we’d love to hear from you.

Reach out to us today to find out how you can be part of creating unforgettable skating experiences across the UK. We’re always happy to discuss opportunities, share insights about our roles, and help you take the first step towards an exciting and rewarding seasonal career with Icescape.

01454 568 800 info@icescape.co.uk